
If design is going to be a part of this conversation on innovation, I figured it might be helpful to outline what exactly design is. It's too big a question to answer in a short post, but IDEO has a nice chart that sums it up quite nicely. This image was modified for my class, but still functions to describe the design process. (click to enlarge) Click here to check out IDEO's FULL HCD Toolkit. And feel free to check out my article below that elaborates on how design and the role of design is changing.
HCD- Human Centered Design
1. Hear
Who to talk to
How to gain empathy
How to capture stories
2. Create
Making sense of data
Identifying Patterns
Defining Opportunities
Creating Solutions
3. Deliver
Identify Required Resources
Create Implementation Plan
Scope out Financial Sustainability
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